Effective Date: 28 may 2025

At Knitora.com, we are committed to delivering your purchases in excellent condition and as quickly as possible. Please read our shipping policy carefully before placing an order.

1. General Shipping Information

We strive to deliver products purchased from www.knitora.com in excellent condition and in the fastest time possible.

Prepaid orders over ₹500 qualify for free shipping.

Cash on Delivery (COD) orders will incur an additional ₹50 shipping fee.

2. Secure Packaging

All orders are dispatched in tamper-proof bags.

At the time of delivery, we recommend checking the package before accepting it to ensure that it has not been tampered with.

3. Delivery Time

Standard delivery time is approximately 5 to 7 working days.

Exceptions: Delivery may be delayed due to Sundays and local holidays observed by our courier partners.

4. Express Delivery

Express delivery is available at an additional cost, subject to availability based on your delivery location (pincode).

To inquire about express delivery charges and timelines, please contact our customer service team via email:
📧 contact@knitora.com

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order using this tracking number either on our website or directly through the carrier’s tracking system.

6. Shipping Restrictions

We do not ship to:

P.O. boxes

APO/FPO addresses

Certain remote areas

If you have concerns about shipping availability to your location, please contact our customer service team for assistance.

7. Contact Us

If you have any questions or concerns about our Shipping Policy, please reach out to us at:
📧 Email: contact@knitora.com

Thank you for shopping with Knitora!