1. General

  • The website is operated by Knitora. Throughout the site, the terms “we,” “us,” and “our” refer to Knitora.

  • We reserve the right to update, change, or replace any part of these Terms at our discretion. Continued use of the site following any changes constitutes acceptance.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this website.

  • You agree to provide accurate, complete, and current information during registration or checkout.

3. Products and Services

  • All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

  • Product images are for illustration purposes; actual colors and finishes may slightly vary due to monitor settings or handmade nature.

4. Pricing and Payment

  • Prices are listed in INR ₹ and exclude applicable taxes, shipping, or duties unless stated otherwise.

  • We reserve the right to modify prices at any time.

  • Payments must be made in full via approved payment methods at checkout.

  • We are not responsible for delays or order cancellations due to payment authorization failures.

5. Shipping and Delivery

  • Our shipping policy is outlined separately in our [Delivery Policy]. By placing an order, you agree to those terms.

6. Returns and Exchanges

  • Returns and exchanges are accepted under specific conditions outlined in our [Returns & Exchange Policy].

  • Products must be returned in their original condition, unused and with tags intact, within the return window.

7. Intellectual Property

  • All content on this site—including images, designs, text, logos, and layout—is the property of Knitora or its licensors.

  • Reproduction or redistribution without written consent is prohibited.

8. User Conduct

You agree not to:

  • Use the site for unlawful or harmful purposes

  • Distribute viruses, spam, or malicious software

  • Interfere with the site’s functionality or security

  • Submit false information or impersonate others

9. User-Generated Content

  • Any reviews, comments, or content you share on our platform may be used by Knitora for marketing or promotional purposes.

  • By submitting such content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display it.

10. Third-Party Links

  • We may provide links to third-party websites. These are provided for your convenience, and we do not endorse or assume responsibility for their content or services.

11. Limitation of Liability

  • To the maximum extent permitted by law, Knitora shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.

12. Indemnification

  • You agree to indemnify and hold harmless Knitora and its affiliates from any claim or demand, including legal fees, arising from your breach of these Terms.

14. Contact Us

For questions regarding these Terms, please contact:
📧 Email: contact@knitora.com , Info@knitora.com
📞 Phone: +91 7404939827 , +91 7404939837