At Knitora, we take pride in crafting high-quality textile products that are thoughtfully designed and ethically produced. These Terms of Product explain the key conditions that apply when purchasing our items.

1. Product Description

  • We strive to provide accurate product descriptions, including color, material, and dimensions.

  • Due to lighting, screen resolution, and handcrafted details, slight variations in color or texture may occur.

  • All product images are for illustrative purposes and may differ slightly from the final delivered product.

2. Material & Craftsmanship

  • Our products are made using premium materials with a strong emphasis on durability, comfort, and sustainability.

  • Many of our items are handcrafted or involve artisanal techniques, which can result in minor unique differences—this is part of their charm and authenticity.

3. Product Availability

  • All items are subject to availability.

  • In the event a product becomes unavailable after purchase, we will notify you promptly and offer an alternative, store credit, or a full refund.

4. Sizing & Measurements

  • Garments and knitwear are produced based on standard sizing charts. Please refer to the size guide on each product page before placing your order.

  • If you have any questions regarding fit, we recommend contacting our customer service team before purchasing.

5. Custom & Made-to-Order Items

  • Custom orders and special collaborations may involve longer production and delivery timelines, which will be communicated clearly before purchase.

  • Custom products are non-returnable unless damaged or defective.

6. Product Care

  • Care instructions are provided with each product and/or on the product page.

  • Following these instructions helps preserve the life and quality of your Knitora product.

  • We are not liable for damage caused due to improper care or cleaning.

7. Warranty & Authenticity

  • All products sold through www.knitora.com are 100% authentic and quality-checked.

  • If your product arrives damaged or defective, please contact us within 48 hours of receiving your order with photographs for review.

8. Pricing & Currency

  • All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as mentioned).

  • Knitora reserves the right to revise pricing at any time without prior notice.

9. Misuse & Resale

  • Our products are intended for personal use only. Unauthorized commercial resale, reproduction, or misuse is prohibited.

  • We reserve the right to cancel orders suspected to be placed for unauthorized reselling or fraudulent purposes.

10. Contact for Support

If you have questions or concerns about a specific product, please don’t hesitate to contact us:

📧 Email: support@knitora.com
📞 Phone: +91- 7404939827